Five reasons to work with us for Loyalty
Leading Customer Experience Agency
As the world’s leading Customer Engagement Agency, we understand the role that data and creativity play in delivering personalized experiences that build loyalty and grow businesses.
Our Growth with American Express
OgilvyOne was born in 1972 and grew in partnership with American Express, helping the credit card company not only acquire, but retain, Cardmembers.
We’ve developed category-changing loyalty programs for blue chip clients including Intercontinental Hotels Group, British Airways, Kimberly-Clark, British Telecom and Land Rover.
Our proprietary Customer Engagement Planning methodology and automated tool, DAVE, allows us to identify engagement opportunities to build and strengthen relationships with customers, which grows loyalty and profitability.
Specialty Loyalty Practice
Our specialist loyalty division, The Lacek Group, has over 20+ years of experience designing, implementing and managing loyalty programs for some of the world’s most recognizable brands.