Look Your Customer in the Eye

David Ogilvy founded OgilvyOne because he loved engaging with customers on a personal level. He wanted to look them in the eye and get to know their needs and desires. And over 40 years later, the 5,000 employees of OgilvyOne are still committed to David Ogilvy’s Customer Engagement vision.

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First Love & Secret Weapon


David Ogilvy knew that engaging with customers individually was the most effective way to win, grow, and retain them. It was also the most effective way for our clients to grow their business. He called it his “first love and secret weapon.” When you apply David’s vision to the year 2014, it is called Customer Engagement. With over 100 offices in more than 50 countries, we are the leading direct marketing, digital marketing, and marketing consulting networking the world. We exist to build the businesses of our clients and earn their respect.

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Customer Engagement Approach


“Customer Engagement agencies ... help clients maximize customer profitability and optimize customer experiences by applying data and analytics to every interaction.”

Forrester Research, “The Forrester WaveTM: Customer Engagement Agencies,” Q4 2012

What

Customer Engagement is OgilvyOne’s religion, and our three commandments are to know customers as individuals, make customers engage, and show customers what’s next.

Why

OgilvyOne sees opportunity to grow customer value by stimulating specific behaviors at nearly every point in the journey towards purchase.

How

Customer Engagement requires a diverse set of capabilities – including strategy, design, data, and technology – coupled with a proven methodology for intensely focusing a business on the customer.

the team at

OgilvyOne Worldwide

You don't build a business – you build people – and then people build the business


our leadership team

Our Extended Family


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our partners
Bottle Rocket
Neo Ogilvy
OgilvyOneDNX
Bottle Rocket
Neo Ogilvy
OgilvyOneDNX
Bottle Rocket
Neo Ogilvy
OgilvyOneDNX
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